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If you want to choose express to shipping it , we have to charge you shipping fee . (such as , EMS, DHL,fedex ,TNT ,)
We will try our best to provide you the good shipping service.
But sometimes international delivery is highly depended on the local customs and location post shipping or the weather ,
the remote the place your stay . so some parcels will be delayed or the item brokened, but don’t worry about it ,if it’s happened pls contact with us first ,we will deal with it ,
If you not receive the parcel before the time end please contact us immediately ,we will contact with the china post to check up it and then give you a satisfy solution
We will be bear the loss if the parcel lost or the item brokened on the shipping way ,so pls contact with us if it’s happened ,If you receive the wrong item or you not like the item ,or you receive the defective products ,pls contact with us immediately .
Return & Refund
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po #.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product (s) is (are) not as advertised.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
Any questions, please contact with us.(leave message from the aliexpress )
We’ll reply your message within 24hrs.(Monday-Saturday)
Emails will be delayed response on Sunday and holidays.