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|1. Velvet Pouch||(Free service)|
|2. Gift Box||(Fee-based service)|
|We provide free velvet pouch for each piece of jewelries, but do not provide gift box for free, if you need gift box please click the picture to buy. Thank you!|
Ring Size and Measurement
|1. Tie a rope to your finger||2. Make a mark on the rope||3. Measure the length|
Shipping and Delivery
| We ship all parcel within 48 hours after payment, provide all kinds of shipping method. If you want to specify the shipping method, please pay shipping cost. Below is the estimate delivery speed for your reference. Thank you!
* If your order cost exceed US $150, We will provide you free DHL, FedEx, or Aramex shipping service.(remote country request US $200)
|Shipping Way||Delivery Time||Tracking Website|
|Post Air Mail||10-60 days||www.17track.net/en/|
|Singapore Post||15-45 days||www.17track.net/en/|
|The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc.|
|Post Air Mail to South American countries may take longer than 60 days.|
|Express usually have customs tax issues, in that case, please cooperate with customs to pay tax.|
Refund and Return
|Thank you very much for choosing DALI, we provide 7 days return service:|
|1. For any reason, you’re not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receiving, keep the product in original condition and undertake shipping cost by yourself, we will process your return request after receiving the returned product.|
|2. If you receive defective products, please contact us immediately in order for replacement or repairing. If a replacement is not available, then a full refund will be issued with the original payment method.|
|3. For more information, please contact our customer service team.|
|Your support and trust is the greatest impetus for us:|
|1. If you are satisfied with our items and service, please kindly take a minute to leave a positive feedback with 5 stars, we will gladly do the same for you.|
|2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will try our best to provide you a best service.|
|1. You can contact us by leaving an message on aliexpress or email us.|
|2. Our working schedule:|
|United States:||PM 6:00 ~ AM 3:00|
|Russian Federation:||AM 5:00 ~ PM: 2:00|
|UK:||AM 1:00 ~ AM 10:00|
|Germany/France/Spain:||AM 2:00 ~ AM 10:00|
|Brazil:||PM 10:00 ~ AM 7:00|
|Australia:||AM 12:00 ~ PM 8:00|
|3. We will reply emails within 24 hours on working day, within 36 hours on weekend.|
Occasion and Gifts
Buyers Bask in Picture
|Avoid chemicals||Avoid bath||Avoid sweat||Avoid crash|
|Take off when sleeping||Clean with soft cloth||Sealed storage||Separate storage|
|All materials are environmentally friendly, harmless to health. DALI cubic zirconias are imported from Austria, top grade with incomparable purity. 3-layer platinum or rose gold plated, it makes jewelry more charming and colorful.|
| All along, DALI always exquisite traditional craftsmanship and modern high-tech perfect combination to create the most classic jewelry works. In order to forge the DALI brand and improve its power of comperition, we carefully produce every piece of jewelry.
Excellence Process: High level skills, exquisite forging, show top visual effects.
Top Cut: Standard belgium cutting, show the fire of zircon.
Comfortable Fit: Combining with ergonomic, wear comfortably.
Unique Taste: Exquisite design, show the beauty and charm.
|We will as in the past, refine on ourselves, continuous improvement, using the best quality jewelry, the most forward-looking ideas, and the most professional team, to ensure our quality service and reputation. Look forward to serve you, to be your partner with trust and rely! We will do everything in our power, for your dedicated service!|